Last updated: September 2026

1386 Audio respects your privacy and is committed to protecting your personal information. This privacy notice explains what information we collect, why we collect it and how it is used when you contact or work with us.

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What information we collect

We may collect personal information including your name, email address, telephone number, company or business name and relevant social media or online profile details.

If you contact us through the website, by email, telephone or social media, we may also keep information you provide as part of your enquiry or subsequent correspondence.

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How we use your information

We use personal information where necessary to:

• respond to enquiries and communicate with prospective clients;

• provide and manage our podcast production services;

• communicate with existing clients about their projects;

• prepare and issue invoices and maintain appropriate business and financial records; and

• meet our legal and regulatory obligations.

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We may also use website analytics to understand how visitors use our website and to help us improve its performance and content. Where consent is required for analytics technologies, these will only be used after you have provided your consent through our cookie banner.

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Our lawful basis for using your information

Depending on the circumstances, we process personal information because it is necessary to take steps at your request before entering into a contract, to fulfil a contract with you, to comply with our legal obligations, or because we have a legitimate business interest in responding to enquiries and managing our client relationships.

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How your information is stored

Client and enquiry information is primarily stored within our Microsoft email and business systems.

We take reasonable steps to keep personal information secure and restrict access to those who need it for legitimate business purposes.

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Our website is hosted using Wix, which may process certain information when you visit the website or submit information through website features.

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How long we keep your information

We keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected, including where information needs to be retained for legal, accounting or tax purposes.

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Sharing your information

We do not sell your personal information.

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We may use third-party service providers where necessary to operate our business and website, including Microsoft for business communications and data storage, Wix for website hosting and functionality, and Google for website analytics where you have consented to analytics technologies.

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Information may also be disclosed where required by law or where necessary to establish, exercise or defend legal claims.

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Your data protection rights

Under UK data protection law, you may have rights relating to your personal information, including the right to ask us for access to your information, to correct inaccurate information, to request deletion in certain circumstances, to restrict or object to certain processing and, where applicable, to request transfer of your information.

If you would like to exercise any of these rights, please contact us using the details below.

You also have the right to complain to the Information Commissioner's Office (ICO) if you have concerns about how your personal information has been handled.

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Contact us

If you have any questions about this privacy notice or how your information is used, please contact:

1386 Audio
Email: markwakely@1386audio.com
Telephone: 01386 571333